We have said it before and we will say it again: like it or not, customer service is the
competitive battleground of the 1990's. Buying decisions in many cases will be made not only
on the quality of the product but on the quality of the customer service.
So, regardless of your job title, position in an organization, or experience, your number one
task will always be to attract, satisfy and preserve customers. Terrific customer service is
the ultimate goal!
50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques
and skills that will keep customers happy and ensure that they keep coming back.
"50 Ways To Keep Your Customers is an outstanding value. In a market where prices seem to be
escalating, it is an old-fashioned good investment: versatile, comprehensive content delivered
in an interesting fashion for an excellent price."
Training Media Review, Venture Publishing, Boston, MA.
Rated by Training Media Review, as one of "the best videos," this program provides the common
sense information to help anyone improve their customer service.
We have all suffered from poor customer service and it's not pleasant. And it does not have to
be that way. By using the techniques and skills found in 50 Ways To Keep Your Customers
something can be done and it can be done now. Numbered one to fifty, each skill in this
60-minute video can be put to use immediately. They are practical, workable techniques that
take the mystery out of how to give exceptional customer service.
Give it a try. It can only help!
50 Ways to Keep Your Customers - 1 video/1 audio/book Program
1 video/1 audio/book......99.95 us$
Shipping in the USA = $8.00 us$