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In this fast paced, high pressure world, no one has the time or tolerance for a
pushy or patronizing sales-person whose only concern is the commission.
Today's
consumer expects to do business with someone who offers more empathy and less
hype. To win trust and make a sale, a sales professional must now abandon the
stereotype of the trade and assume a lower profile.
The low profile salesperson doesn't act like a sales person, but rather an expert
advisor, educator, or consultant. He creates an emotional rapport with his customers-
exploring needs, claiming fears, addressing doubts and, most importantly, lisening
to what the customer has to say.
The low profile salesperson is a "interested
introvert" rather than an "interesting extrovert," kepping the spot light on
the customer, not himself or the product. And it pays off in repeat business
and refferals.
World-reowned sales trainer Tom Hopkins will show you the benefits
of the gental approach as opposed to the "hard sell" In this program, you'll
learn:
Never say the word's "buy", "sell" or "sign right here".
How you can sell more by changing your walk.
Creative ways to use your business cards for new customers.
The importance of "thank you"-befor the sale.
What you learn about success selling from TV's "Columbo".
Personality types and how to communicate with each one.
Power words to energize your presentation.
And much more...
Customers today are looking for instant gratification. Salespeople need to learn
satisfy thier needs as quickly and painlessly as possible.
Low profile
salespeople anticipate these needs and fulfill them in a non-threatening way,
building relationships that lead to life long customers.