Discover Profitable Tips for Improving How You Use the Telephone!
Dr. Paul R. Timm brings powerful ideas to thousands through his writing, video
programs, teaching, and speaking. He has served as a consultant and trainer to
numerous corporations, associations, amd government agencies in dealing with
challenges in customer service, personal effectiveness, self-management,
communication and human relations. Timm speaks from more than 25 years of
front-line experience in people management and motivation.
In this program you'll learn:
30 ways to boost your phone effectiveness.
Innovative ways to prevent callers from wandering off the topic.
Why it's important to place your own telephone skills.
How to avoid unnecessary call screening.
How to make your voice mail more efficient.
How to deal with irate callers.
How to make the best use of the telephone all the time!
And much much more!
Winning Telephone Tips - 1 VHS Program
1 video........$99.95 us$
Shipping in the USA = $8.00 us$