The Exceptional Receptionist

How to Turn Your Receptionist into
Your Organization's Best Public Ambassador



The Receptionist performs as a greeter, gate-keeper, manager, teacher and a host of other occupations. Essential to the organization, the receptionist must be able to xaccomplish these duties and more. A great deal of responsibility rests upon the receptionist, as well as the stress and rewards that come with it.

You'll learn about:

Four key strengths of a receptionist in an organization.
What employers look for in receptionist.
Four barriers to effective communication.
Four powerful organizational skills.
Managing stress and anxiety.

The Exceptional Receptionist

3 Videocassette Program
3 Videos........$199.95 us$
Shipping in the USA = $8.00 us$

(800) 735-3660/(818) 366-7500